Privacy Policy

​1. Information We Collect

Because this website is primarily for information, we collect very limited data directly:

• Voluntary Information: If you contact us via email or a text message, we collect your name, email address and/or phone number, and the content of your message.

• Technical Data: Like most websites, we may automatically collect basic technical information such as your IP address, browser type, and pages visited to help us improve website functionality.

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2. Third-Party Scheduling

Our website provides a link to a third-party scheduling application (i.e., Jane App) to facilitate bookings.

• When you click "Book Now," you are leaving our primary website.

• Information entered into the scheduling app (such as your name, contact details, and reason for visit) is stored securely by that provider and managed by Kind Physiotherapy in accordance with the Alberta Health Information Act (HIA).

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3. Use of Information

We use the information collected on this site to:

• Respond to your inquiries.

• Manage your appointments.

• Improve our website and user experience.

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4. Disclosure of Information

We do not sell, trade, or rent your personal information to others. We only disclose your information when:

• Required by law or professional regulatory standards.

• Necessary to provide you with requested physiotherapy services (e.g., via our secure booking platform).

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5. Your Rights

Under Alberta’s privacy laws, you have the right to:

• Request access to the personal information we hold about you.

• Request a correction to any inaccurate information.

• Withdraw consent for the collection of your data (subject to legal or contractual restrictions).

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6. Contact Us

If you have questions about this policy or how your data is handled, please contact our Privacy Officer:

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Brianna Chan

brianna@kindphysiotherapy.com

780-984-9887